Privacy policy
We understand that privacy is important to you and that you would like to understand how your data is used and shared online. We will only collect data that is useful for you and helps you have a better experience on our website and in purchasing our services or products. We care a lot about privacy and will do our best to follow the best possible practices in processing your data respectfully and in keeping with your rights and our legal responsibility.
This policy covers how we use and collect any of your data through the use of our site. By using our website and selecting yes on the pop-up banner, you are deemed to have accepted our privacy policy. If you do not accept and agree to our policy please select no and your data will not be stored.
We may amend this policy from time to time so please check it for any changes if you are returning to the site and would like to check that you agree with any amendments. To make this easier, we will document any amendments by date at the bottom of this policy so that you do not have to read the entire agreement repeatedly. This policy was effective from the 1st April 2024 and any subsequent changes will be listed below.
Our data protection officer is Kyla McCallum who can be contacted at kyla@foldability.co.uk.
What data do we collect?
When you visit our website we collect the following information:
• IP address
• Web browser type
• Operating system type
• Device type that you used to view the site
• The country and city where you visited the site from
• A list of URLs, including any referrer website that directed you to our website, how you navigate through our website and your general browsing activity on our website
When you buy a product or service from us we collect the following informations:
• Your name
• Billing and delivery address
• Phone number for delivery
• Company registration number and VAT/EORI number where applicable
This data is used solely for the purpose of fulfilling your order and is never looked at or used in any other context. We will share this information with the delivery courier (if applicable) for the purpose of delivering your order only. Our website is hosted by Squarespace who retain this data and we are obliged to keep it for a period of time for statutory reasons. When your order is placed we will receive an email which is hosted by Google.
We routinely back up our data to an online storage facility called Dropbox but they have no rights to share this information with any third party.
Cookies
www.foldability.co.uk uses cookies to enhance your experience on this website but only if you opt-in via the cookies banner.
About cookies:
A cookie is a small file which asks permission to be placed on your computer's hard drive. They are helpful because they help to make a website work better for a user. Many websites do this whenever a user visits their website in order to report on website traffic. Your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.
Analytics:
www.foldability.co.uk uses Google analytics tools to collect information about how people use our website and how they find us.
This helps us make sure our site is meeting your needs and to find out how we could improve things. It also cheers us up to see how many people visited our site!
Analytics cookies store information about what pages people visit on our site, how long they are on the site, how they got here and what they click on.
This information is supplied by cookies to help us analyse the profile of visitors and provide them with a better experience.
Analytics cookies do not collect or store users’ personal information (for example, names or addresses), so this information cannot be used to identify individuals but they do note your IP address.
We do not allow analytics companies to use or share its analytics data.
You can choose to decline the use of cookies by selecting no. If you selected yes by accident, is possible for you to remove these cookies by following the steps set out below.
If you would like to opt out of Google analytics cookies from our site or any others please follow this link and install the plug-in to your browser.
Most web browsers automatically accept cookies, but you can also usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of a website.
For more information about tracking cookies visit www.allaboutcookies.org.
How do we use your data?
Your data is stored securely and in keeping with the EU GDPR (General Data Protection Regulation (regulation (EU) 2016/679).
We use your data to create a better experience for you including:
• Supplying products and services
• Creating newsletters and blog-posts that we think you will enjoy
• Allowing access to and improving our website, the navigation, layout, design and useability
• Responding to communications from you
• Market research (for our internal use only - and we only look at analytics once or twice a year at most)
• For any potential legal requirements that may arise
• If you have signed up to our newsletter we will send you emails from time to time about projects or events that we think you may be interested. We will not send any marketing emails without your consent.
You have a right to request to withdraw the data that we hold on you and you can do this at any time by emailing kyla@foldability.co.uk and we will delete your data from our systems.
If you have any questions about our privacy policy please email kyla@foldability.co.uk and please make sure you state clearly the purpose of your email in the subject line.